COVID-19 Updates

We are currently working with fulfillment partners to print and ship our orders and are in regular communication with them for the latest updates. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take a little longer but please be assured that your order will reach you.

Your continued support and patience at this time means a lot to us. 

Many blessings to you and yours, Stay safe and take care of yourselves. 

Pride Rocks

 

 

Current Fulfillment Times

1/11/2020

6/07/2020

Product Fulfillment Time
 T-Shirts, Hoodies, Sweatshirts

15-20 Business days

Bags and Totes

5-8 Business days

Stickers

5-10 Business Days

Phone Cases

2-5 Business Days

Mugs

2-5 Business Days

Laptop Sleeves

2-5 Business Days

Posters

2-5 Business Days

Framed Posters 

2-5 Business Days

Face Masks 

2-5 Business Days

Fulfillment Time means the time it takes to make the products, this does not include shipping times. Shipping is still delayed by 5-8 days, this means our normal 2-5 day ship times are now 7-13 days after fulfillment. We are working with our partners to decrease these times and will continue to keep you updated. 

 

11/06/2020

Fulfillment Updates

We have been working hard to keep you all updated as the world works to recover from the COVID-19 outbreak. Our fulfillment provider received 900,000 orders in the Month of May, a 600,000 order increase from normal operations. The first week of June has also seen an increase in online orders. 

We are in close communications with our fulfillment providers and shipping partners. Shipping times have decreased significantly, 75% of our orders are being delivered within 1-3 days. We are still seeing long fulfillment times for apparel, but they are slowly decreases. We hope to return to the fulfillment and ship times we used to see, having 85% of orders delivered within 5 days of order.

Thank you all so much for the support and sticking with us through this trying time. Your support truly means the world to us as a small business

 

8/05/2020

Still Having Delays

Unfortunately, we are still seeing delayed production and shipping times industry-wide. Our fulfillment partners are working hard to decrease these times and get products out to us as fast as possible. 

Our previous fulfillment times are updated as follows:

  • Shirts: 20-25 business days

  • Neck Gaiters: 10-13 business days

  • Home and Living: 5-8 business days

  • Jewelry: 9-12 business days

  • Stickers: 5-8 business days.

Online orders have increased causing more strain on our fulfillment centers. Shipping times have also increased. We will continue to keep you updated as we get more information. 

 

3/04/2020

Shipping and Fulfillment Delays

Pride Rocks Wares would like to say thank you to everyone who's been showing support to our business in this challenging time. 

For weeks now, the entire world is adapting to a new normal whikch is contuing to affect various industries including manufacturing and shipping companies.

We're in touch with our fulfillment partners to ensure we can keep customers updated about fulfillment and shipping delays. Our standard fulfillment estimate of 2-4 business days is currently closer to:

  • Shirts: 15-20 business days

  • Neck Gaiters: 10-13 business days

  • Home and Living: 3-6 business days

Shipping times have also been delayed. This differs from carrier to carrier but some have seen delays of up to a month.

The good news.. we now have more time to focus on creating exciting products that we previously didn't have time for so stay tuned for more additions to our collection!

Thanks again, and, most importantly, stay safe.

 Miche - Pride Rocks Wares